How can we help you?

Creating an account is simple! Click the "Sign Up" button in the top-right corner. You can register using your email address, Google account, or GitHub account. After signing up, you'll receive free credits to start creating immediately.

Navigate to the AI Image Generator page or open the Studio. Select an image model (we recommend Blinkly AI Pro for beginners), type a descriptive prompt like "A serene mountain landscape at sunset, photorealistic", choose your desired aspect ratio, and click "Generate". Your image will be ready in seconds!

Great prompts are specific and descriptive. Here are tips: 1. **Be Specific**: Instead of "a cat", try "a fluffy orange tabby cat sitting on a windowsill, golden hour lighting" 2. **Include Style**: Add art style keywords like "watercolor", "photorealistic", "digital art", "oil painting" 3. **Mention Lighting**: "soft lighting", "dramatic shadows", "neon glow", "golden hour" 4. **Add Composition**: "close-up", "bird's eye view", "wide-angle" 5. **Use the Enhance Button**: Our AI can improve your prompt automatically! Check our Prompt Guide for 100+ examples.

BlinklyAI supports multiple aspect ratios: • **1:1** — Perfect for social media posts, avatars (1024×1024) • **16:9** — Ideal for YouTube thumbnails, presentations (1920×1080) • **9:16** — Great for Instagram/TikTok stories (1080×1920) • **4:3** — Traditional photo format (1024×768) • **3:4** — Portrait orientation (768×1024) HD and Ultra quality options are available with select models for even higher resolution outputs.

Creating AI videos is easy: 1. Go to the AI Video Generator or open Studio → Video tab 2. Choose a video model (Veo 3.1 recommended for quality, Veo 3.1 Fast for speed) 3. Write a descriptive prompt including motion and camera movement 4. Select duration (4s, 8s, or 16s) and aspect ratio 5. Click Generate and wait for your video **Pro Tip**: Include camera directions in your prompt like "slow pan left", "zoom in", "drone shot" for more cinematic results.

Yes! Image-to-video is a powerful feature: 1. Upload your source image in the video generator 2. Describe the motion you want to add (e.g., "the character slowly turns their head and smiles") 3. Select a compatible model like Wan Pro or Veo 3.1 4. Choose your desired duration and generate This is perfect for animating illustrations, product photos, or static scenes.

Generate custom music with our AI: 1. Navigate to AI Music Generator or Studio → Music tab 2. Describe the mood, genre, and instruments (e.g., "upbeat electronic dance music with synth pads and driving bass") 3. Choose between Suno V5 (premium quality) or Udio V2 (creative variety) 4. Click Generate Your music will be rendered in high-quality audio format ready for download and use in projects.

Yes! All paid plan users have full commercial usage rights for AI-generated music. You can use it in: • YouTube videos and podcasts • Social media content • Commercials and advertisements • Games and apps • Presentations and corporate videos Free plan generations have some usage limitations. Check our Terms of Service for full details.

BlinklyAI uses a credit-based system where different AI operations cost different amounts: • **Image Generation**: 3-5 credits depending on model and quality • **Video Generation**: 6-18 credits depending on model and duration • **Music Generation**: 5-6 credits • **Voice Synthesis**: 2-3 credits • **3D Model Generation**: 6-8 credits Purchase credit packs or subscribe to a monthly plan for the best value. Failed generations are always refunded.

We accept a wide range of payment methods: • **Credit/Debit Cards**: Visa, Mastercard, American Express, Discover • **Digital Wallets**: PayPal, Google Pay, Apple Pay • **Bank Transfers**: Available in select regions All payments are processed securely through Stripe with bank-grade encryption. We never store your full card details.

1. Go to Settings → Account 2. Click "Change Password" 3. Enter your current password 4. Enter and confirm your new password 5. Click "Save" For security, we recommend using a strong, unique password with at least 12 characters including uppercase, lowercase, numbers, and symbols.

Absolutely. We take data security seriously: • **Encryption**: All data in transit is encrypted using TLS 1.3 • **Storage**: Generated content is stored on encrypted servers • **Privacy**: We never use your generations to train our AI models • **Compliance**: We comply with GDPR, CCPA, and other data protection regulations • **Data Control**: You can delete your account and all associated data at any time For more details, read our Privacy Policy.

Don't worry — credits are automatically refunded for failed generations. Here's what to try: 1. **Try Again**: Temporary server issues can cause failures. Simply retry 2. **Simplify Your Prompt**: Very complex prompts can sometimes cause issues 3. **Switch Models**: Try a different AI model 4. **Check Content Policy**: Ensure your prompt doesn't violate our content guidelines 5. **Check Status Page**: Visit our Status page to see if there are any ongoing issues If the problem persists, contact support with your generation ID.

Generation times vary by model and type: • **Images**: Usually 5-30 seconds • **Videos**: 30 seconds to 8 minutes depending on duration • **Music**: 30-90 seconds If generation exceeds these times: 1. Check your internet connection 2. Try refreshing the page (your generation will continue in the background) 3. Use "Fast" model variants for quicker results 4. Visit our Status page for any server issues During peak hours, generation times may be slightly longer.